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Step 1)
Navigate to Settings
Step 2)
Click on “Network & Internet”.
Step 3)
Click on “Advanced network settings”.
Step 4)
Click on “Network reset” > "Reset Now".
Step 5)
Click on “Yes”. This will then do a reset of the network setting and correct any errors in the network settings.
Step 6)
Once the network reset is complete, perform a restart of your computer.
Step 7)
Once the device has restarted, login to the computer and head to Settings > Network & Internet > Wi-Fi> then choose "eduroam" and "connect".
Enter student ID number in username field and password in the password field, then click connect.
If this fails to get a successful connection to the eduroam Wi-Fi network, there may be an issue with your login details or account.
See further trouble shooting to assist with account issues.